Legal
Privacy Policy
This Privacy Policy explains how Spill the Tea LLC collects, uses, and shares information when you access the FitAI website, mobile app, and related services.
Information We Collect
Spill the Tea LLC collects information you provide directly when you use FitAI, including account details, profile information, workout preferences, training goals, support requests, messages you send through the app, and any progress photos or other content you choose to upload.
We also collect device, diagnostic, and usage information such as app interactions, crash data, subscription events, and basic technical information needed to operate, secure, and improve the service.
- Account and profile information
- Workout inputs, schedule preferences, and training goals
- Progress photos and other user-submitted content
- Support emails and other communications
- Device, diagnostics, and analytics information
How We Use Information
We use information to provide the FitAI website and app, personalize training guidance, sync and restore your account data, process subscriptions, respond to support requests, monitor reliability, and protect the service against abuse or unauthorized access.
- Provide and maintain the service
- Personalize plans, reminders, and in-app guidance
- Measure product performance and reliability
- Prevent misuse, fraud, or unauthorized access
- Communicate updates, support, and important notices
How We Share Information
We may share information with vendors and service providers that help us host the app, authenticate users, store content, process subscriptions, analyze product performance, and provide customer support. We may also disclose information when required by law or when reasonably necessary to protect users, the service, or our legal rights.
We do not sell personal information for money, and we do not share personal information for cross-context behavioral advertising.
Data Retention
We keep personal information for as long as reasonably necessary to provide the service, maintain account functionality, comply with legal obligations, resolve disputes, enforce our agreements, and document important business records. When you delete your account, we aim to delete or de-identify the associated personal information unless we need to keep specific records for legal, security, fraud-prevention, or accounting purposes.
Your Choices
Depending on your location, you may have rights to access, correct, delete, or export certain personal information. You can also manage some information directly in the app and may request additional assistance by contacting support.
- Update your account details in the app when available
- Delete your account from inside the app or request assistance through support
- Request export of your data through support
- Opt out of optional product emails
Security
We use administrative, technical, and organizational safeguards designed to protect personal information. No security measure is perfect, and we cannot guarantee absolute security.
Children's Privacy
FitAI is not intended for children under the age required by applicable law to use the service without parental consent. If you believe a child has provided personal information to us in violation of applicable law, contact us and we will investigate and respond appropriately.
International Transfers
Your information may be processed in countries other than the one where you live. By using FitAI, you understand that your information may be transferred to and processed in locations where data-protection laws may differ from those in your jurisdiction.
Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will update the effective date above and may provide additional notice inside the service or by other appropriate means.
Contact
If you have questions about this document or the FitAI service, contact Spill the Tea LLC at support@fitai.so.